At 8K Premium IPTV, we are committed to providing high-quality digital television services. However, we understand that issues may arise. Please read our refund policy carefully to understand your rights and responsibilities.
🧾 1. Eligibility for Refund
We offer refunds under the following conditions:
The refund request is made within 7 days of purchase.
The service has not been activated or used.
The issue is due to a fault on our side (e.g., activation failed, service not delivered).
Duplicate or accidental payments.
❌ 2. Non-Refundable Cases
Refunds will not be granted in the following cases:
The IPTV service has already been activated or streamed.
You provided incorrect device information or made a setup error.
Internet, device, or app compatibility issues on your side.
Change of mind or personal dissatisfaction after activation.
Violation of our terms of service.
🔁 3. Refund Request Process
To request a refund:
Contact us within 7 days of your order.
Provide the following details:
Full Name
Order Number / Transaction ID
Device/Platform used
Reason for the refund request
📞 WhatsApp: Click to Chat
📧 Email: support@8kpremiumiptv.xyz
All valid refund requests will be processed within 3–7 business days after approval.
📦 4. Returns for Physical Products (If Applicable)
If your order included a device or hardware product, please return it to:
Return Address:
49 Old Hall Rd
Sale, M33 2HT
Greater Manchester
United Kingdom
Include your order number and return reason inside the package.
📌 Important Notes
Refunds are issued only to the original payment method.
Chargebacks without contacting us first will result in an account and service ban.
We reserve the right to refuse refunds if the request violates our terms or shows abusive behavior.
For further help, feel free to contact us at any time.
Thank you for choosing 8K Premium IPTV.